Windows command fix
Fix Printer Spooler on Windows: Clear Stuck Print Jobs
Use this page when you searched for: printer spooler, stuck print job, printer offline, print queue not clearing, Windows printing problem. For stuck print jobs, printer offline messages, or documents not printing.
What this fix is for
The print spooler stores waiting print jobs. When a job gets stuck, Windows may show the printer as offline or refuse to print new documents. Clearing the spooler queue removes stuck jobs and restarts printing.
Before you run it
This deletes pending print jobs, not your documents. You may need to send the document to the printer again.
Steps
1. Open Command Prompt as Administrator.
2. Run the command above.
3. Try printing again after the spooler restarts.
After the command
If the printer is still offline, check the cable, Wi-Fi connection, and default printer setting.
Use this command only for the problem described on this page. Restart Windows after service, network, update, or file repair commands before testing again.
Quick questions
Is this command safe for personal files?
This deletes pending print jobs, not your documents. You may need to send the document to the printer again.
What should I do after running it?
If the printer is still offline, check the cable, Wi-Fi connection, and default printer setting.