Repair Microsoft Store With WSReset: Fix Store Not Opening

Use this page when you searched for: Microsoft Store not opening, Store download stuck, wsreset, Xbox app, Store cache. For Store not opening, app downloads stuck, or Microsoft Store cache problems.

What this fix is for

WSReset clears the Microsoft Store cache without removing installed apps. It is a good first fix when the Store will not open, app downloads stay pending, or the Xbox app cannot update Store components.

Before you run it

This reset targets Store cache data only. It does not uninstall your apps or delete personal files. If the Store still fails, run the SFC and DISM repair page next.

Steps

1. Press Windows + R.

2. Type wsreset.exe and press Enter.

3. Wait for the Store to reopen automatically.

After the command

After the reset, sign in to the Store again if asked, then retry the download or update.

Use this command only for the problem described on this page. Restart Windows after service, network, update, or file repair commands before testing again.

Microsoft Store not openingStore download stuckwsresetXbox appStore cache

Quick questions

Is this command safe for personal files?

This reset targets Store cache data only. It does not uninstall your apps or delete personal files. If the Store still fails, run the SFC and DISM repair page next.

What should I do after running it?

After the reset, sign in to the Store again if asked, then retry the download or update.